Contact Us

Have questions, feedback, or need support with Pomodoro Timer? We'd love to hear from you! Choose the contact method that works best for your needs.

📧 Email Support

🏪 App Store Support

For issues related to downloads, purchases, or refunds, you may also contact Apple Support directly:

• Refund Requests: Contact Apple Support (we cannot process refunds directly)
• Download Issues: Check your App Store purchase history
• Family Sharing: Manage through your Apple ID settings

💡 Frequently Asked Questions

How do I cancel my subscription?

To cancel your premium subscription:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find "Pomodoro Timer" and tap it
5. Tap "Cancel Subscription"

Why aren't my notifications working?

To enable notifications:

1. Go to Settings > Notifications > Pomodoro Timer
2. Turn on "Allow Notifications"
3. Enable "Sounds" and "Badges" if desired
4. Check the app's internal notification settings

How do I restore my premium purchase?

Open the app and go to Settings > Premium, then tap "Restore Purchases". If this doesn't work, contact our premium support team.

Can I sync my data between devices?

Currently, data is stored locally on your device. Cloud sync is a feature we're considering for future updates. Let us know if this is important to you!

How do I export my productivity data?

This feature is available in our premium version. Go to Reports > Export Data to save your session history and statistics.

🐛 Bug Reports

Found a bug? Help us improve the app by reporting it! Please include:

• Your device model and iOS version
• App version (found in Settings > About)
• Steps to reproduce the issue
• Screenshots or screen recordings if applicable

Email: nareshalakuntla1234@gmail.com

💬 Feature Requests

Have an idea for improving Pomodoro Timer? We love hearing from our users! Send your suggestions to:

Email: nareshalakuntla1234@gmail.com

Popular requested features we're considering:

• iCloud sync across devices
• Apple Watch companion app
• Team/collaborative pomodoro sessions
• More customization options
• Integration with other productivity apps

📱 Social Media

Follow us for updates, productivity tips, and app news:

• Twitter: @PomodoroTimerApp
• Instagram: @pomodorotimer_app
• Facebook: Pomodoro Timer App

🕐 Support Hours

Our support team operates during these hours:

• Monday - Friday: 9:00 AM - 6:00 PM (EST)
• Weekends: Limited support for urgent issues
• Holidays: Emergency support only

🔒 Privacy & Security

Your privacy is important to us. When contacting support:

• We'll never ask for your Apple ID password
• We may ask for your device identifier for troubleshooting
• All support communications are confidential
• We follow our Privacy Policy for all interactions

⚡ Quick Tips

Before contacting support, try these quick fixes:

• App not responding: Close and reopen the app
• Sync issues: Restart your device
• Premium features locked: Tap "Restore Purchases" in settings
• Timer not accurate: Check if "Low Power Mode" is enabled

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Thank you for using Pomodoro Timer! Your feedback helps us create a better productivity experience for everyone. We typically respond to all inquiries within 24-48 hours during business days.

This contact page was last updated on August 24, 2025.